--- title: "Contact OutBIG" description: "OutBIG is operated by a named company at a real address, and every message goes to a person rather than a ticket queue. Use the details below for anything to do with the board: a listing that shoul..." canonical: "https://outbig.bid/en/contact" language: "en" --- # Contact OutBIG OutBIG is operated by a named company at a real address, and every message goes to a person rather than a ticket queue. Use the details below for anything to do with the board: a listing that should be corrected or removed, a payment or refund question, a report about a link that breaks the rules, a press or partnership enquiry, or a question about the public API. There is no support chat and no phone tree — email is the fastest route, and the postal address below is the one on file in the Austrian company register. ## Postal address Ostheimer OG Fabriksgasse 20 2230 Gänserndorf Österreich ## Email and phone - Email: office@ostheimer.at - Phone: +43 (0)699 1726 3544 Email is normally answered within two business days, in English or German. Please include the exact listing address (for example https://outbig.bid/en/product/example.com) and, for anything about a payment, the Stripe receipt or the email address used at checkout — that is enough to find the transaction without asking you for card details, which we neither see nor store. If you are the owner of a website or profile that appears on the board as an unclaimed listing and you would rather it were not there, say so in one line and it will be removed; no proof of ownership is required for a removal request. Requests to remove a paid listing, to correct a title or image, or to exercise a data-protection right under the GDPR go to the same address and are handled by the operator named in the imprint. --- ## Machine-readable entry points - Agent guide (what OutBIG is for): https://outbig.bid/llms.txt - OpenAPI 3.1 specification: https://outbig.bid/openapi.json - JSON API index: https://outbig.bid/api/v1 - Sitemap (all pages, both languages): https://outbig.bid/sitemap.xml - Developer documentation: https://outbig.bid/en/docs Every page on this site serves this Markdown when the request carries `Accept: text/markdown`.